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Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Most of our products are hand made, production time usually takes 3-7 business days, special items will marked in description part.

All standard shipping are free, usually takes 10-15 days to arrive, will be delayed on holiday seasons.

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